How to Fix Google Chat (RCS) Messaging Problems on Android

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Key Takeaways

  • RCS tin person issues specified arsenic disconnections and nonaccomplishment to connect, akin to SMS. Troubleshooting steps tin thief resoluteness these problems.
  • Checking nan RCS relationship position connected your Android telephone and trying different options successful sequential bid tin thief hole nan issues.
  • If each other fails, you tin disable RCS connected your telephone and nan server side, but you tin re-enable it later if desired. Keep successful mind that location is simply a limit to nan number of reconnection attempts each day.

RCS is supposed to beryllium nan successor to SMS, but it's acold from a cleanable system. You tin tally into immoderate number of issues pinch nan service—disconnections, nonaccomplishment to connect, and more. Fortunately, location are a fewer fixes that you tin effort if you find yourself having problems pinch Google Messages.

In bid to usage RCS, you request an Android telephone and nan Google Messages app. RCS Chats (formerly nicknamed "Google Chat" aliases "Chat Features") see things specified arsenic publication receipts, typing indicators, and higher-quality media sharing. However, likewise to iMessage, you whitethorn tally into immoderate issues on nan way, particularly if you move devices.

Ultimately, location are respective things you tin try. If nary of those work, nan atomic action is to wholly disconnect RCS/Google Chat connected nan server side. But let's not get up of ourselves here—let's first look astatine really to cheque nan position of RCS connected your device.

How to Check nan RCS Connection Status connected Android

If you know your telephone has RCS, and you're having problem sending messages, checking nan position of RCS chat features connected your telephone is simply a bully spot to start.

To spot if RCS is connected, first unfastened nan Messages app. From there, pat your floor plan photograph successful nan precocious correct area and take "Messages Settings" from nan menu.

A screenshot of nan paper successful nan Messages app

In nan Settings menu, pat connected "RCS Chats."

A screenshot of nan Settings paper pinch Chat features highlighted

If nan Status shows "Connected" for your SIM card, past you're bully to go. If you're having issues pinch messaging, past it's apt different issue.

A screenshot of nan Chat features paper showing a Connected status

If it's not connected, however, past it's clip to commencement troubleshooting. Stay successful this menu, though—it's wherever you'll start.

While nan pursuing solutions are listed arsenic "options," they're designed to beryllium executed successful sequential order. They're laid retired from easiest and slightest destructive to hardest and astir aggressive, truthful commencement pinch nan first one!

Option One: Toggle Chat Features and Restart

While you're successful that Chat features menu, spell up and deed nan "Enable chat features" toggle to disable it.

Once disabled, spell up and restart your phone. Long property nan powerfulness button, past pat "Restart."

A screenshot of Android's restart menu

When it boots backmost up, usage nan directions supra to jump backmost into nan RCS Chats menu. Tap nan "Turn On RCS Chats" toggle and spot if it connects. With a small luck, that did nan trick. But if not, support reading.

Option Two: Clear Storage for Messages

If you've been an Android personification for immoderate reasonable magnitude of time, you've apt done nan Clear Cache opus and dance. Guess what? This is nary different. Okay, possibly it's somewhat different—you request to first alteration Airplane Mode.

Pull down nan notification barroom to show nan Quick Settings menu. Find nan Airplane Mode fastener (you whitethorn person to scroll done respective pages of nan paper to find it). Keep successful mind that this will disable each web connections, including Wi-Fi, Bluetooth, and mobile data, astatine nan very least.

A screenshot of Android's Quick Setting menu, showing nan Airplane Mode toggle

Tap nan cogwheel icon to jump into nan Settings menu.

Android's notification shadiness wit nan mounting fastener highlighted

Now spell to nan "Apps" conception (or immoderate variety of this—each Android shaper retired location will person immoderate type of this option) and find nan Messages app.

Android's Settings paper pinch nan Messages app highlighted

Open nan retention submenu and pat "Clear Data" aliases "Clear Storage."

The Storage and cache entry

Disable Airplane Mode, restart your phone, and past re-check RCS position utilizing nan method outlined above. If it reconnects, congratulations—you're bully to go. If not, well, it's clip to support trying.

Option Three: Clear Storage for Carrier Services

Same song, different dance. Once again, spell up and alteration Airplane Mode.

A screenshot of Android's Quick Setting menu, showing nan Airplane Mode toggle

From there, unfastened nan Settings menu.

Android's notification shadiness wit nan mounting fastener highlighted

Go to nan "Apps" conception again, and this clip find "Carrier Services." If you don't spot it, pat nan 3 dots successful nan precocious correct corner, and prime "Show system."

Android settings paper pinch Carrier Services highlighted

Open nan retention submenu and pat "Clear Data" aliases "Clear Storage."

The Storage and cache entry

Disable Airplane Mode, restart your telephone and past re-check RCS position utilizing nan method outlined above. If it reconnects, you're bully to go. If not, we'll request to support digging. From this constituent forward, nan options get much and much aggressive.

Option Four: Reset Network Options

At this point, we're starting to get a small desperate. Resetting Network options will nuke all of your wireless connections—Wi-Fi, Bluetooth, and mobile data. That intends you'll person to group everything up for illustration it's nan first clip again, which tin beryllium irritating. Alas, if it fixes your RCS issues, possibly it's worthy it?

First, jump backmost into nan Settings menu.

Android's notification shadiness wit nan mounting fastener highlighted

Use nan hunt barroom to find nan "Reset Network Settings" menu.

Searching for reset web settings successful nan android settings app

Choose "Reset Network Settings" again.

The reset options menu

A informing will popular up to fto you cognize that this will erase each web settings—a basal evil. Tap nan "Reset Network Settings" button.

The web reset informing dialog

This will return a fewer minutes, and afterward, you'll want to group up each your Wi-Fi and Bluetooth connections. But first, caput backmost into nan Messages app and recheck nan RCS status. Connected? Yay! Still nothing? Oof. Time to spell nuclear, astatine slightest for now.

Nuclear Option: Disable RCS Completely

If nary of nan supra options worked, past it's time to fto spell of RCS for nan clip being. It's perfectly frustrating to person your messages extremity up successful nan abyss, truthful astatine slightest you tin autumn backmost to SMS for now. This is simply a two-step process, but it's not hard. So show RCS you emotion it because it's clip to put it to sleep.

Basically, you're going to spell each nan measurement backmost to action 1 present and disable RCS connected your phone. Jump into nan Messages app and pat your floor plan icon successful nan precocious right, past prime "Messages Settings."

A screenshot of nan paper successful nan Messages app

Next, pat connected "RCS Chats."

A screenshot of nan Settings paper pinch Chat features highlighted

Tap nan toggle beside "Turn On RCS Chats." This will disable RCS connected your phone.

showing nan Chat features toggle successful Messages

But that doesn't ever hole nan rumor some ways—you mightiness beryllium capable to nonstop messages complete SMS aft this, but there's a bully chance messages coming backmost to you will still travel successful complete RCS. That intends you won't get them, truthful you'll besides request to disable RCS connected nan server side.

First, caput complete to Google's Disable Chat page and scroll to nan bottom. Here, you'll input your telephone number, and Google will nonstop a six-digit codification for verification, which you'll input into nan 2nd box.

disabling RCS connected nan server broadside utilizing Google's web tool

After verifying your telephone number, Chat/RCS should beryllium wholly abnormal truthful you tin astatine slightest nonstop and person messages complete SMS/MMS.

Keep Trying to Re-enable Chat Features if You Still Want to Use RCS

Fortunately, wholly disabling RCS doesn't put you retired forever, arsenic you tin re-enable it whenever you want. There isn't an nonstop subject here, but I'd hold at least 24 hours earlier trying to reenable it aft nan atomic option. That will astatine slightest springiness everything immoderate clip to reset.

Hopefully, it will reconnect instantly connected nan first try. But if not, you tin proceed to disable/enable it portion it yet reconnects, moreover if that takes a fewer days. Just support successful mind that location is simply a limit to nan number of times Messages will effort to reconnect to RCS each day, truthful toggle it sparingly.

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